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<\/p>\n20 members of staff from wheel servicing equipment specialist Pro-Align, recently headed to Hunter\u2019s head office in St Louis, Missouri, for an intensive week of product and service training.
\nReflecting the growing size of the business, the delegation was the largest ever to have been sent by Pro-Align, with the majority of the group visiting Hunter for the very first time.<\/p>\n
\u201cHunter\u2019s team in America has a wealth of knowledge covering not only their own equipment but also the latest technologies from vehicle manufacturers around the world that they work closely with,\u201d explains Paul Beaurain, managing director, Pro-Align. \u201cBy investing in our staff and sending them on these training trips, it gives them an important opportunity to immerse themselves in the very latest developments and fully understand everything about Hunter and its products, which ultimately benefits our workshop customers here in the UK and Ireland.\u201d<\/p>\n
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Delegates on the six day trip came from a range of departments within Pro-Align including aftersales and installation engineers, sales team and senior management. In addition to a tour of the 162,000 sq ft Hunter complex in St Louis, the team also received training on new products, equipment installation and servicing as well as customer service improvements.<\/p>\n
\u201cWe\u2019re incredibly proud of the enviable reputation we\u2019ve developed for delivering fantastic customer service,\u201d adds Beaurain. \u201cHowever, we\u2019re committed to improving this even further and ongoing training and development of our staff remains a cornerstone of this pledge.\u201d<\/p>\n