The UK and Ireland transport markets have always been highly competitive and never more so than in recent years. With so much emphasis on reliability and just-in-time delivery, operators must find a way to differentiate their offering.

Tyre breakdowns are inconvenient and can cost fleets much more than the price of a replacement tyre. On top of late delivery penalties and spoiled perishable goods, letting their customers down is a price many fleets cannot afford to pay. And while pro-active tyre management can help reduce tyre breakdowns, some punctures just can’t be avoided

With that in mind, more and more fleets are turning to Continental’s fast growing ContiBreakdownService to guarantee that in the event of a tyre failure, downtime will be kept to a minimum.

ContiBreakdownService offers national coverage across the UK and Ireland – around-the-clock, 365 days a year. With a UK-based hotline and a competitive, industry-leading fixed-price policy fleets can be assured of consistent pricing with no hidden extras.

Backed by the strength and reach of the Conti360 Network, ContiBreakdownService is provided by over 300 audited tyre service points with 700+ mobile service vans. As a result of this extensive network, Continental is able to guarantee fleets a drive-on time of less than 2.5 hours in the UK and Ireland, keeping costly downtime to a minimum.

Safety is always Continental’s number one priority, and the professional Conti360 breakdown agents are fully trained in the correct roadside breakdown procedure.

With access to service information and management via CESAR online management system, as well as optional European breakdown coverage in 37 countries, ContiBreakdownService is scalable and provides reliable rapid-response to get fleets back on the road in the shortest possible time.

In addition to its breakdown service, Continental also offers fleets a full range of tyre management services with its Conti360° Fleet Services. Four further elements make up the complete fleet services package:

• ContiFitmentService: selecting the right tyres for the application and correct mounting create the ideal conditions for long tyre service life.
• ContiFleetReporting: a complete analysis of the fleet’s tyres quickly shows any need for optimisation or potential for savings.
• ContiFleetCheck: regular inspections and electronic monitoring of tread depth, air pressure and tyre condition help steer the professional tyre maintenance programme.

ContiCasingManagement: handles pick-up, inspection and return of worn tyres for retreading or recycling at the end of their first life.
These individual modules allow customers to select a tailor-made service package that meets their exact tyre management requirements and budget.